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2003-05-24 - 6:19 p.m.
Afternoon all :)

Spent most of today shlepping around antique shops (well, one antique mall) with R. Well alright not all day.

"I was only in there 1 hour and 15 minutes" my Goddess informed me as we left. "Really" said I. Didn't add that it felt like 3 years.

The morning was much more fun. R's car had a bad Oxygen Sensor. The OS is something that sniffs your exhaust and regulates the flow of fuel into the combustion mix based on what it finds.

We were told it wasn't on the warranty. Now we're paying $50/month for this warranty, so I'll be god dammed if I'm gonna let it go that easily.

"Is it covered on the original warranty?" I asked.

"Oh yes, just not on the used car warranty"

"This isn't a used car warranty. This is an extended warranty. An extended warranty extends the original warranty. Hence the term."

"Well that's not how this works"

"That's how it was sold to us. Why don't we go look at the extended warranty contract and see what that says?"

"Ah, we don't have it here. And I can't call, its Saturday."

"You sell it here. You (Toyota) knew enough about what it was when Bryan sold my wife the car. Why this sudden memory lapse?"

Now Bryan is actually a good guy. He put up with all the crap I gave him, even when I invoked the names of a few deities he hadn't heard of beseeching them to see what he was doing to us and to rectify it with his blood. He got us a good deal. But he did sell us the extended warranty as an extension of the new car warranty. We all three go to see Bryan.

Bryan explains to Numbnuts (I think that was his name, it may have be Don. No, I'm sure it was Numbnuts) that yes, when we bought the car, it was still covered under the new car warranty, and the extended warranty did indeed extend it, and yes, the oxygen sensor was covered. Everyone should be happy now, right? No! Numbnuts decides to argue with Bryan about it! Um...Hello? Customer standing here! Customer that bought two friggin $20K+ cars from you in the same month standing here, you better get your ass back over to the our side before I tear it off strip by strip!

Now I didn't actually say that, but Bryan remembered me and recognized the look.

"Don," He says. Don't know who he's talking to, but fortunately, Numbnuts assumes its him.

"Don, just fix it under warranty. If there's a problem, bill financing, ok?"

Numbnuts hesitates. There is now no longer any reason for him to resist, except to defend his original response to us. He turns to R., and realizes that she is about to test whether his nuts really are numb by planting a 3" heel into them.

"Um, okay then" he says. "That's great, I guess".

Yes, Numbnuts. Great. Couple of words of advice for the future?

a) The customer is always right. No, not him, or that one over there. This customer. This customer is always right.

b) Never keep your ego so close to your point of view that you feel personally threatened when the latter is thrown into doubt...

Enough of that...J. found a cool website that has cool pictures on it for backgrounds and stuff. For example:

So today's website is:

Visual Paradox

Also, I finished Guns of August, so go read the review. Its on here somewhere:

PaganNews.com Book Reviews

Today's golf picture

Today's quote

"If a man's wit be wandering, let him study the mathematics."-Francis Bacon

That's it for now. Have fun all :)

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  • Name: Catpewk
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